Privacy Policy

 

Last updated: 29/07/2026

92 Pacific Pde Pty Ltd (ABN 85 659 511 010) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and manage personal information in connection with the Sael Bilinga development and this website, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this website or submitting an enquiry, you consent to the collection, use and disclosure of your personal information as described in this policy.

 

1. Who we are

This website is operated by 92 Pacific Pde Pty Ltd (ABN 85 659 511 010), the developer of Sael Bilinga, designed and built by Cielo Group.

 

2. Personal information we collect

We may collect the following kinds of personal information:

  • Contact details — such as your name, email address, phone number and postal address.
  • Enquiry information — details you provide when you submit an enquiry, book an appointment, or request floorplans, including how you heard about us (e.g. signage, Instagram, Facebook, realestate.com.au, Domain, Apartments & Developments, website, Google, or other sources).
  • Purchase and settlement information — if you proceed with a purchase, information required to process your application, contract and settlement, which may include identification and financial details.
  • Technical and usage information — such as your IP address, browser type, device information, pages viewed and referring website, collected automatically through cookies and similar technologies (including Google Tag Manager) when you use our website.
  • Communications — records of any correspondence, phone calls or meetings between you and us or our agents.

Where practicable, we only collect personal information directly from you. We may also collect personal information from our marketing and sales agents, builders, financiers, or publicly available sources where relevant to your enquiry or purchase.

 

3. How we use your personal information

We use personal information to:

  • respond to your enquiries and provide information about Sael Bilinga, including floorplans, pricing and availability;
  • arrange and manage private appointments or viewings;
  • process and manage any purchase, contract or settlement;
  • communicate with you about the development, including updates and marketing materials;
  • conduct market research and analyse how our website is used, to improve our marketing and website performance;
  • comply with our legal and regulatory obligations; and
  • for any other purpose you would reasonably expect, or to which you have consented.

 

4. Direct marketing

We may use your contact details to send you marketing communications about Sael Bilinga and related projects, such as project updates, invitations to events, and promotional offers. You can opt out of receiving marketing communications at any time by using the unsubscribe function in our communications or by contacting us using the details below.

 

5. Cookies and website analytics

Our website uses cookies and tools such as Google Tag Manager to understand how visitors use our site and to support our marketing activities. Cookies are small files stored on your device that help us recognise your browser and collect usage data. You can adjust your browser settings to refuse cookies, though this may affect the functionality of the website.

 

6. Disclosure of personal information

We may disclose your personal information to:

  • our sales and marketing agents, who market and sell Sael Bilinga on our behalf;
  • Cielo Group, as the builder/developer partner for the project;
  • our professional advisers, including lawyers, accountants and financiers, where relevant to a purchase;
  • IT service providers, website hosting providers, and marketing or analytics platforms (such as Google) who assist us in operating this website and our marketing activities;
  • government or regulatory bodies where required or authorised by law; and
  • any other party with your consent.

We do not sell your personal information to third parties. We take reasonable steps to ensure that any third party we disclose personal information to is bound by confidentiality and privacy obligations consistent with this policy.

We do not typically disclose personal information to recipients located outside Australia. If this changes, we will update this policy accordingly.

 

7. Data security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. This includes physical, electronic and procedural safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

8. Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law, after which it is securely destroyed or de-identified.

 

9. Access and correction

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, please contact us using the details below. We may need to verify your identity before providing access, and there may be circumstances in which we are permitted by law to refuse a request.

 

10. Complaints

If you believe we have breached the APPs or mishandled your personal information, please contact us using the details below. We will investigate and respond to your complaint within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

 

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "last updated" date.

 

12. Contact us

If you have any questions about this Privacy Policy or wish to make a request or complaint, please contact us:
92 Pacific Pde Pty Ltd ABN: 85 659 511 010
Email: justin@cielogroup.com.au
Phone: 0428 404 444
Address: 92 Pacific Parade, Bilinga, QLD.

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